FAQ | My Thrivesite

What should I expect on my first visit?

On your first visit, our staff will guide you through a registration process where you will be required to complete a form that explores your medical history, child’s developmental history and presenting concerns. Rest assured that these are all held in accordance with the guidelines of PDPA and we will not use these information without your consent. Upon completion of registration, you and your child will meet our head psychologist who will address your concerns and recommend suitable therapy/assessments for your child.

Do I need to bring/provide any documents?

We would recommend bringing a copy of any relevant documents related to the presenting issue, such as school reports, medical history, prior assessment results/diagnosis. However this is not compulsory.

What should I do if I would like to postpone or cancel my appointment?

For first time clients, we would appreciate being notified at least 24 hours in advance so we may assist you in rescheduling or cancelling your appointment. You may contact us via phone call (+65 6962 9753) or email (info@thrivepsychology.com.sg) to reschedule/cancel your appointment.

Am I required to sit in for the initial consultation?

Parents are required to attend the initial consultation along with the child. This enables the head psychologist to have a better understanding of both the parents’ and the child’s needs.In addition, if you have any concerns or questions you may ask them during the initial consultation.

FAQs

Here are some frequently asked questions by some of our clients. If you have any further queries, do feel free to contact us.

How should I book my appointment at Thrive Psychology Clinic?

There are several ways through which you can book an appointment with us. You may call us at +65 6962 9753, or email us at info@thrivepsychology.com.sg to schedule an appointment with us. Alternatively, you may also book an appointment with us on our website under the “Book An Appointment” tab.

How much does initial consultation/ therapy cost and for how long?

First visit: At Thrive Psychology Clinic, we believe that it is vital to gain a better understanding of our client’s current situation through an initial consultation. After which, we will be able to recommend the most suitable and effective services to improve our client’s overall well-being. By the end of the first session, you will get a glimpse of understanding your child’s behaviour. Cost: ranges from $160 to $180

Why should I come for Initial Consultation? How is it different from therapy sessions?

The initial consultation is a 1-hour consultation that allows our head psychologist to get a better understanding of you and your child’s needs, and assigns a suitable therapist to your child. On the other hand, our therapy sessions are the implementation of an individualised therapy plan for the child, where the assigned therapist builds rapport with your child and focuses on working with his/her challenges.

Does treatment start during initial consultation?

Therapy sessions would start after the initial consultation, as the initial consultation is for our head psychologist to get an idea/understanding of the parent’s and child’s needs.

Do I need to bring my child for the initial consultation?

We strongly encourage you and your child to both be present during the initial consultation as this would better help our head psychologist in assigning a suitable therapist and providing tailored recommendations that best supports your child.

Will my child incur a medical record after attending a session?

As Thrive Psychology Clinic is a private clinic, no medical record will be incurred unless otherwise requested by the client.

Does your clinic accept walk-in appointments?

As first time clients are required to undergo an initial consultation, you may arrange for your first consultation via our website online or in person.

Do I need to have my child diagnosed in order to get them started on therapy?

A diagnosis is not required for therapy sessions to occur. Should you wish to get a diagnosis for your child, you may consult our head psychologist during the initial consultation for further advice and recommendations.

How can therapy benefit my child?

Therapy can help your child understand themselves better and enhance their abilities and skills used to function daily such as in school or at home. Additionally, therapy works towards supporting and integrating them into society. At Thrive Psychology Clinic, we aim to help address and manage techniques that your child can adopt in order to manage their challenges.

Does your clinic provide support for adults and elderly?

Yes, adults or elderly struggling with mental health, dementia or other progressive diseases may seek support here at Thrive Psychology Clinic.

Does your clinic prescribe medication?

Unfortunately, we are not able to prescribe medication as we do not have a psychiatrist or pharmacist in our clinic. However, we can provide referrals for medication if necessary.

What should I expect on my first visit?

Do I need to bring/provide any documents?

What should I do if I would like to postpone or cancel my appointment?

Am I required to sit in for the initial consultation?

Parents are required to attend the initial consultation along with the child. This enables the head psychologist to have a better understanding of both the parents’ and the child’s needs. In addition, if you have any concerns or questions you may ask them during the initial consultation.

How will a therapist be assigned? Can I choose my own therapist?

During the initial consultation, the head psychologist will assign a suitable therapist that is most capable to work with your child and is aligned as much as possible to your preference (e.g. gender).

How often does my child need to go for therapy?

We recommend your child to attend therapy on a weekly basis for at least 10 sessions. This level of consistency and duration has been most effective in allowing our therapists to work with your child in targeting their presenting issues. Depending on your child’s performance through the sessions, there may be adjustments accordingly.

Is one therapy session sufficient to help my child?

We strongly encourage multiple sessions as changes in behaviour are not likely to improve significantly overnight. As such, multiple sessions are highly recommended to ensure that the therapist can build rapport with your child to help them develop the necessary skills to manage their challenges independently.

Am I required to sit in for my child's therapy sessions?

We do not encourage parents to sit in their children’s session so that the therapist can directly interact with the child and build rapport which enhances the effectiveness of therapy. Additionally, it is also to protect the client’s confidentiality. As per our clinic's practice, parents will be updated after every session with the therapist on their child’s progress.

Will there be a report generated after each session?

After each session, the therapist would have summarised notes to update the progress of the child. In the case that you require a written report, you can request/bring it up with your child’s therapist.

Can parents get counselling for themselves?

For parents whose children are undergoing our therapy services and are members with us, they are entitled to unlimited subsidised counselling for a year. To know more about our membership, you may visit our "Family-Centered Care" page. Alternatively, parents can reach out to seek therapy/counselling services in our clinic, where they will be registered as a client and assigned to a therapist.